2017 June 27th
2017 CCW EXCELLENCE AWARDS
LAS VEGAS, NV | FINALIST
BEST IN CLASS CONTACT CENTER
2017 June 23rd
BOOK RELEASE
MEMPHIS, TN | AUTHOR:
TRANSFORMATION : FROM THE INSIDE OUT
2017 May 7-9
CHIEF CUSTOMER OFFICER EXCHANGE
SAN DIEGO, CA | FEATURED SPEAKER
2016 December 4th
FIRST TENNESSEE BANK WOMEN’S FORUM
KNOXVILLE, TN | FEATURED SPEAKER